ABOUT US

Welcome to HR REATLOR, your trusted partner in property management and letting services. With 15 years of experience in the industry, we specialize in providing comprehensive solutions for property owners and tenants alike.

At HR REATOR, we understand the importance of efficient property management. Our dedicated team of professionals is committed to maximizing the value of your property investment while ensuring a hassle-free experience. We handle all aspects of property management, including tenant screening, rent collection, property maintenance, and lease agreements, allowing you to enjoy the benefits of your investment without the stress.

For tenants searching for their perfect home, we offer a wide range of high-quality properties available for rent. Our team works diligently to match you with a property that suits your needs and budget. We strive to provide exceptional customer service and ensure a smooth renting process from start to finish.

Transparency, integrity, and professionalism are at the core of our business values. We pride ourselves on maintaining open lines of communication, promptly addressing any concerns, and fostering positive relationships with both property owners and tenants. Our goal is to create a win-win situation for everyone involved.

Whether you are a property owner looking to maximize your rental income or a tenant seeking a comfortable home, HR REALTOR is here to assist you. Contact us today to learn more about our services and how we can help you achieve your property goals.

Frequently asked questions about renting through HR Realtor

Moving in

You as the tenant are responsible for setting up accounts with the utility companies directly when you move into your property and also when you leave, taking care to provide meter readings at the beginning and end of the tenancy.

For a long let you will be asked for a previous landlord, bank, employee and/or character references to demonstrate proof of income and suitability. You will also need to provide proof of ID, proof of address and proof of a ‘Right to Rent’ in England through a passport or combination of passport and valid visa.
For a short let you will be required to produce proof of address and either your passport, national ID card or driving licence and an employment or character reference detailing why a short let is required.
For a short let tenancy where a company is the tenant you will be required to produce proof of ID for those staying at the property and a letter from the company confirming the full names of all proposed occupants.

Paying Rent

For long lets you will be asked to set up a monthly standing order with your bank.
For short lets you will need to pay the rent in full prior to the commencement of your tenancy. We accept bank transfers, bankers’ drafts, and credit cards.

Generally rent is paid by a standing order mandate and will leave your account 3 days prior to the rental due date in order to be in the recipients account on the due date (The due date is typically, although not always, the date on which you moved in).

Any problems with rental payments, that may result in late payment, should be conveyed to HR Realtor Property Management. Arrears letters will be issued if rent remains outstanding beyond 3 days after it was due. A default fee of interest on late rent is payable at 3% above Bank of England base rate applicable if rent is more than 14 days overdue.

The primary liability is for rent until the end of the contract or its break clause point.
If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord’s commission and any other expenses from when the property is re-let. Payments would be calculated on a pro-rata basis for the unexpired term of the contract.

You should inform us two months prior to the end of your tenancy to allow enough time to arrange all the related administration. Contact info@hrrealtor.co.uk for more information.

Moving out

To make moving out of your property as simple as possible,
• Book an end of tenancy clean
• Access to your inventory check-in report and check-out report, once completed
• If relevant, view and respond to proposed deposit deductions
• Updates on the return of your deposit

1. Read through your inventory check-in report and refresh your memory about the condition of the property when you first moved in
2. Return all items of furniture to the original room if they have been moved around – the inventory check-in report will help if you can’t remember
3. All areas of the property need to be cleaned to the same standard they were in when you first moved in (view Foxtons cleaning specification)
4. Check lights bulbs are in full working order
5. Any outdoor space you are responsible for, like a garden or terrace, needs to look like it did when you moved in
6. Remove any unwanted items before you leave the property, as you might be charged the cost of disposal
7. If you have been hanging pictures or TVs on the walls, affixing brackets or inadvertently creating holes, then you are responsible for returning the walls back to their original condition
8. Mould in the bathrooms is usually due to condensation. There are lots of mould cleaning products available for a DIY clean up!
9. All sets of keys need to be returned to your landlord or estate agent’s office, including any security passes or security fobs
10. Take a photo of the meters on the last day of your tenancy. Contact the utility companies to give them your final readings and pay any balance owing
11. Close your council tax account and pay any balance owing
12. Notify TV Licensing about your change of address
13. Re-direct your post with Royal Mail
14. Chat to your landlord before moving out if you think there might be any issues – it can be much easier to reach a compromise in advance!

You are required to return the property in the same condition as at the start of the tenancy, so if you would like to book a clean to help achieve this.

Please return your keys to your local Foxtons office on the last day of your tenancy. If you are going to be present at the check-out inspection please hand them to the check-out clerk who will return them to HR Realtor

Please contact your utility providers as part of the moving out process. Don’t forget to take meter readings on the last day of your tenancy

Please give your Landlord’s name as shown on your tenancy agreement.

No. Please leave the property as noted in the inventory check in. If you leave unwanted personal items in the property you may be charged for the cost of removal

Please make arrangements before you vacate the property to redirect your post as this arrangement can take a few days to activate (link to royal mail redirection service)

Please contact your Landlord or Property Manager for a reference. You can communicate with your Landlord or Property Manager

Please contact your Landlord or Property Manager as soon as possible. You can communicate with your Landlord or Property Manager

deposit

Please contact your Landlord or Property Manager as soon as possible. You can communicate with your Landlord or Property Manager

Your landlord has up to 10 days from your vacate date to propose deductions from your deposit. Once agreed your deposit will be sent back to you by bank transfer and this can take up to 3-5 working days to clear into your account. If there is a disagreement then that portion of the deposit will be retained pending a resolution

The deposit will be returned to the lead tenant via bank transfer